The Better Business Bureau is alerting media and the public to a growing Medicare fraud scheme that is impacting seniors across the country, including right here in our region.
A local Medicare recipient recently discovered more than $11,000 in fraudulent charges on a Medicare Summary Notice for medical catheters that were never ordered or received. The claims were submitted under the individual’s name by a company based in Florida. Alarmingly, a Toledo-based insurance agent reports multiple clients received nearly identical fraudulent claims for the exact same dollar amount, signaling an organized and widespread scheme. Fake urinary catheters seem to be a common false charge.
Even the BBB’s former CEO, Richard Eppstein, saw fraudulent charges on his Medicare statement – in Indiana!
According to information shared by the Florida Better Business Bureau, similar reports have already been filed in their state, and Medicare has confirmed the issue is under investigation. National consumer protection agencies, including Medicare and the Federal Trade Commission (FTC), warn that scammers frequently use stolen personal information to submit fake claims for durable medical equipment such as catheters, braces, or test kits.
BBB is especially concerned because many Medicare recipients do not regularly review their Medicare Summary Notices, allowing fraudulent claims to go unnoticed and potentially paid.
What Consumers Should Do?
BBB urges seniors and caregivers to:
- Carefully review Medicare Summary Notices and Explanation of Benefits
- Question charges for products or services not received
- Report suspected fraud immediately to Medicare at 1-800-MEDICARE
- File a report with the FTC at IdentityTheft.gov
- Contact BBB to help warn others in the community
BBB remains committed to protecting consumers and educating seniors on how to spot and stop fraud before it causes lasting harm.
