Guide to Local

. June 1, 2017.

You’ve likely spent most of your life shopping at or using the services of these local businesses, but don’t know the people involved with them. We wanted to change all that. Community is about bringing people together. Here are a few local business purveyors and neighbors we want you to get to know a bit better.

Rick Marshall

gen-cross-rickmarshall-cmyk President/CEO Genacross Lutheran Services (formerly Lutheran Homes Society) 2021 N. McCord Rd. | 419-861-4990 What’s a tip readers can use to immediately benefit from your industry? A tip that readers can immediately benefit from is to understand that they can choose where they want to go for rehabilitation after a hospital stay for a surgery or illness. They, as the patients, have the right to decide the best place for their recovery. It does not have to be the doctor’s or the hospital’s decision. The hospital should provide a list of choices, and each patient can make the best decision based on what factors are most important to them. Most companies, like Genacross Lutheran Services, have an employee who can visit them in the hospital and answer questions. How did you personally get started in your field? My background is as a CPA, and many of my early clients were health care clients in the long-term care services field. Over the years, I developed a knowledge base and connectivity to these services. I left the CPA firm to work for a healthcare company that operated acute care hospitals and nursing homes. Eventually, I moved to the nonprofit, faith-based side of the industry because of the mission-driven focus, similar to what I found when I came to Genacross Lutheran Services.

Susan Snody

sue-snoddy-perrysburg-commons SW, MSW Director of Admissions/Marketing Perrysburg Commons Retirement Center 10542 Fremont Pike, Perrysburg 419-874-1931 | Something most people don’t know about me: Something people might not know about me is I was a Bowling Green Falconette. Our ice skating team performed at the Bowling Green ice hockey games. We even performed at the Joe Lewis Arena. Beside your own, what’s your favorite local business? Besides my own business, my favorite business in the Toledo Area is Great Finds of Maumee. I enjoy stopping in this small local business almost monthly and always come away with a great find. They specialize in furniture painting and can turn anything into a treasure for someone. I always get new ideas for decorating my home and come away with gift ideas for others. The owners are very warm and welcoming!! If you’ve never been, I highly recommend you take the time to stop in and browse around.

Stanley Chu

stanley-ansons Owner/Pharmacist Anson Pharmacy 25684 Dixie Highway Perrysburg 419-874-8878 8926 Lewis Ave, Temperance, MI 734-568-6688 How did you personally get started in your field? I really wanted to help people understand their bodies and their medications in a way that encourages them to take care of themselves. What’s something people might not realize about your industry? An independent pharmacy offers more personalized care because we have more time to spend with individual patients. Our pharmacists are able to spend time with each patient, getting to know each one of them and their medications. (Finish this phrase) I always make sure I: put the customers needs first. I will do everything possible to make sure their needs are met.

Carleton “Cap” Averill II

cap-averill-ii Cap Averill II &Associates 2600 N. Reynolds Rd. 419-535-1094 What’s a tip readers can use to immediately benefit from your industry? Find out how your financial person is paid. In detail. Not just the first year, but assume that you would be with that person for 10 and 20 years, then do the math. Sometimes commissions are better; sometimes fees are better. It depends. What has kept your business in Toledo? I grew up In Sylvania and live in an old brick country estate west of Sylvania. I have been in the area all my life and my family and friends are here, and our clients depend on our atypical form of dedication. Something most people don’t know about me: I own a motion picture company called Mantis and Moon Moving Pictures and Sound. We do documentaries for public television. I am a nature photographer and we have won several international awards/recognitions. We have three shows running nationally on public television now and we are about to release another four, including a biography of Gordon Ward entitled, The Advent of Television.

Rebecca S. Joessing

tea-room-clara-j Owner Clara J’s Tea Room and Neapolitan Gifts 219 W. Wayne St., Maumee. 419-897-0219. How did you personally get started in your field? I observed that women needed a place to call their own. Men can go to the Man Cave. Women have embraced the tea room as a place to call their own, invite their friend, family or business acquaintance in an environment of peace, harmony, good food and the opportunity to share. Something most people don’t know about me: Two things: as Senior Grain Buyer at The Anderson’s, I was the voice of The Anderson’s Grain Report twice daily on the radio and TV, andI golfed in the first Jamie Farr Pro-Am Golf Tournament! (Finish this phrase) I always make sure I: I arrive at Clara J’s with at least 30 to 45 minutes to spare before customers come to the shop.

Keith Walker

walker-keith President Walker Funeral Homes 5155 Sylvania Ave., 419-841-2422. What’s a hardship you’ve had to overcome to get to where you are now? When I took over leadership of the funeral home, I began to grow by purchasing other funeral homes. The second major purchase I completed initially did not do as well as I projected. It took a long time before it was successful. It was very difficult to keep all staff employed and continue to improve our facilities and offerings while cash flow was negative. What’s something people might not realize about your industry? People don’t realize the amount of time that goes into serving well every family that we serve. Additionally, that there is a big difference between funeral homes. 80 percent of people believe that all funeral homes are the same. That couldn’t be further from the truth. First job: My first job was a bagger at Churchill’s.

Nicole Banker R.N. & Wade Banker M.D.

luxe-laser-maumee-ohio Owners Luxe Laser Vein & Body Center 1500 Holland Road, Maumee. 419-893-2775 Why is buying/working local important? We’re a service provider, so nearly all of our patients are local. We use local suppliers for our business and shop local at home because we love supporting the people that support us. If it wasn’t for this great community, we couldn’t do what we love, so we’re happy to return the favor. What is your business motto and why did you choose it? Treat every patient like a good friend. We really believe that our patients deserve to be treated as friends, because they’re the reason we can do this. What’s something people might not realize about your industry? Because we do cosmetic and lifestyle medicine, we are often credited with changing a patient’s life for the better. While flattering, we’d like to point out that the patient is responsible for that, and we’re just happy to help in whatever way we can.

William T. Wagoner

william-t-wagoner Private Wealth Advisor Wagoner, Wagoner & Associates 5217 Monroe St. Suite B. 419-842-8488. What is a valuable life lesson you’ve learned from being in business? A valuable life lesson that I’ve learned is that no matter what a client’s race, religion, political affiliation, or sexual preference are, they have more in common with other clients than they have differences. They all want to be treated with respect. They want their phone calls returned promptly and they want me to help them achieve their financial goals. What’s your weirdest work story? I received a phone call from a client during the late afternoon on a Friday. She was an elderly lady who lived on a small farm 40 miles south of Toledo. She was very excited and wanted me to know that she had unexpectedly inherited a very large sum of money from a friend. She was anxious to get this money invested. Being that my wife and I had dinner plans for that evening, I suggested scheduling an appointment for Monday. She said there was no way she could sleep over the weekend with that large of a check in her house. I called my wife and we adjusted our dinner plans. I drove down to her farm with much anticipation as to the size of her inheritance. She had inherited $1,000.00. No, that is not a typo. One thousand dollars. The lesson for me was that having grown up during the depression and having to work hard for everything she had, this was a large inheritance to her. What’s a tip readers can use to immediately benefit from your industry? Live within your means. Have written financial goals which you should track and review at least annually.

Nancy Avalos

royal-deli Owner Royal Deli Foods 112 W. Front St. Perrysburg | 419-874-7451 How did you personally get started in this field? I volunteered for another senior meal company and, loved every part of the experience, especially the people. My husband, David Avalos, said “You love this so much, let’s do it ourselves.” And that’s how we started. What is the best piece of advice you’ve been given? When we acquired this business, the previous owner told us to always use the highest-quality ingredients, and everything else will take care of itself. What is something people might not realize about your industry? Most other companies send out frozen dinners, we cook our food ourselves, and it is delivered fresh to our clients. We do large fresh salads, and offer a menu of 16 fresh items each week to choose from.

Marla Hawkins

foundation-park-toledo Admissions / Marketing Foundation Park Alzheimer’s Care Center 1621 S. Byrne Rd., 419-385-3958. What’s the best piece of advice you’ve been given? Finding a new home for your love one is one of the hardest things you will have to do. When looking for a Nursing Home shop around and make sure the nursing home you choose is the right fit for everyone. A lot of times families are choosing a facility that works best for them and not for the person who will be living there. What’s your weirdest work story? When you are caring for people with Alzheimer’s or Dementia every day is an adventure, because we go into their world. One day I’m going to Paris shopping with a retired flight attendant. There is never two days the same we you are caring for people with Alzheimer’s or Dementia. What’s something people might not realize about your industry? The love and happiness that you get from care for people with Alzheimer’s and Dementia, is far greater then you could ever imagine. At the end of the day you know that you made someone feel loved. We understand how hard it is to care for someone with Alzheimer’s or Dementia, and we want to help you care them.

Victoria Bartlett

sunset-retirement-community BSN, LMHA Chief Executive Officer Sunset Retirement Communities 4020 Indian Rd., Ottawa Hills 419 -724-1225 | What has kept your business in Toledo? Since Sunset Retirement Communities was established in Toledo in 1871, we’ve always felt it important to continue to serve the area where we began. What’s something people might not realize about your industry? The face of aging is constantly changing! Seniors are vibrant, engaged and living longer than ever! What’s a tip readers can use to immediately benefit from your industry? Plan early! We offer all levels of care, individuals can be part of those critical decision regarding their future care.

TY S. Mahaffey. Esq.

guide-to-local-toledo Owner Mahaffey & Associates, LLC 8527 Central Ave., Sylvania 419-829-2255 | Something most people don’t know about me: I’m a huge William Shakespeare fan. What’s something people might not realize about your industry? It’s very competitive. How did you personally get started in your field? I took a risk by signing an advertising contract that cost more per month than I had ever made. Best advice: Don’t you dare give up.

John Jay Stone

merit-house-toledo Merit House 4645 Lewis Ave. | 419-478-5131 What makes Toledo a great fit for your business? People seek Elder Care services close to home. West Toledo has one of the area’s highest concentrations of people 65 and over in Lucas County. Our building has been here for 50 years, with varying degrees of repute and I saw opportunity. What is a valuable life lesson you’ve learned from being in business? It’s a small world. Treat people like you’d expect to be treated if the roles were reversed. My inspiration comes from: My wife and brother. Both are on kidney dialysis. Neither complains and both have wonderful attitudes. If they can be cheerful and kind when they feel awful, I shouldn’t complain.

Diane Giddens

oak-park-toledo Oak Park Garden Center 3131 Wilkins Rd, Swanton. 419.825.1438. What’s a hardship you’ve had to overcome to get to where you are now? We really started from scratch. Our shop was a horse barn when we bought the property in 1981. At that time interest rates were 18%, can you believe it? We obtained small loans, but mostly added and improved as we could afford it, which is true of most businesses like ours. We have chosen a seasonal business, so that comes with either finding ways to make an income in the off season or making enough during the spring and summer to carry through the rest of the year – much like farmers. In the early years we would set up in malls at Christmas time and sell crafts, furniture and garden items to carry us through. What’s the best way to start out your day? Slowly! I am not a ‘morning person.’

Molly Bowman

vibrant-life-toledo Vibrant Life Senior Living 667 W. Sterns Rd, Temperance, MI. 734-847-3217. What’s a tip readers can use to immediately benefit from your industry? Work in advance. If you or a loved one may need care in the future, do your research now to have a good plan in place. Beside your own, what’s your favorite local business? Eston’s Bakery is one of my favorites. Have you had their cheesecake?? What’s the best way to start out your day? The best way to start my day is with a clear to-do list. What’s something people might not realize about your industry? We offer a great day program, for caregivers who may need an hour or two to themselves during the day, or a respite stay for a few nights.

Linda Blackburn

sulpher-spring-reality Sulphur Springs Realty Since: June 2015 991 Commerce Dr., Perrysburg. 419-345-8785 | What’s a tip readers can use to immediately benefit from your industry? The biggest tip I can give readers is your home is probably the biggest investment you will make in your lifetime. Don’t let those little repair jobs turn into a big repair. Home inspections can be a deal breaker! What makes Toledo a great fit for your business? I love helping seniors who are transitioning from their current home to a villa/condo or assisted living. Toledo has many seniors facing that decision and we see beautiful 55+ lifestyle communities and assisted living facilities popping up all over Northwest Ohio What advice would you give to the younger you? Maybe stop and smell the roses? I tend to work 10-12 hours a day. Take some time for yourself.


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